Frequently Asked Questions
To assist you better, we have compiled a selection of frequently asked questions regarding our products and services.
Should you need further clarification, our team is always available for personalized assistance.
Yes. All cigars we offer are 100% authentic, sourced from trusted and reputable suppliers. Authenticity is our top priority.
Absolutely. Every cigar is kept in a professional humidor with carefully controlled temperature and humidity to preserve quality, aroma, and smoking performance.
Yes. We provide personalized consultation to help you select the right cigar based on your taste, experience level, and occasion. Please contact us via WhatsApp.
Yes. We accept private orders, collector requests, and bulk purchases, subject to availability.
Most of our products are ready stock. However, for certain items or limited selections, availability should be confirmed in advance via WhatsApp.
Yes. We specialize in authentic Cuban cigars and also carry a curated selection of premium non-Cuban cigars from renowned brands.
Yes. We welcome special requests. Please contact us, and we will assist in checking availability through our network.
Yes. We offer nationwide shipping within Indonesia, using suitable methods to maintain product quality.
Orders are placed directly via WhatsApp to ensure clear, personal, and secure communication.
Prices may change depending on availability and market conditions. Please confirm the latest pricing before placing an order.
Yes. For corporate orders, gifts, or collaborations, please contact us via WhatsApp or email.